At this moment we don’t accept instant bookings like in Airbnb or Booking.com. We can redirect you to these portals if you would like to instant booking. Otherwise we can hold the villa for you in case that you need to sort flights, etc. We think this makes more sense when planning your holidays.

We accept bank transfer and credit card for deposit payments. On arrival there is also the possibility to pay in cash.

The booking process can take just a couple of hours for us to reply to your booking inquiry. If you would like to book, we will ask you for some personal information in order to send you a booking confirmation. This confirmation will be binding as soon as you do the deposit payment. The remaining amount is normally paid at your arrival or shortly before. 

To cancel a booking you need to contact us in a written form. 

– If you cancel the booking more than 60 days before your arrival, your deposit (if paid) will be refunded.

– If you cancel the booking from 60 to 30 days before arrival, the deposit will not be refunded.

– If you cancel the booking 30 days to 0 days before your arrival, the complete booking amount has to be sorted. 

You can reach us: 

– By email: info@mallorvillas.com

– By phone / WhatsApp / message: +34617422474

– In our office in Pollensa. Calle Cecili Metel, s/n – 07460 Pollença

Yes, we offer this as an extra service (not included in the rental fee). This can be arranged with us in a quick and easy manner, our partners are local and very experienced transfer companies. 

Yes, we offer this as an extra service (not included in the rental fee). This can be arranged with us in a quick and easy manner, our partners are local and very experienced car rental companies. 

By booking this service with us, you can choose if the car will be picked up at the airport or directly at the villa. 

In Mallorca, a tourist tax known as the “Ecotasa” or “Sustainable Tourism Tax” is levied on visitors staying in various types of accommodations, such as hotels, hostels, and holiday rentals. The tax rates vary depending on the type of accommodation and the time of year. This tax is paid here at your arrival and is not included in the rental fee. 

Important Notes:

The tax applies to all guests over 16 years old.

The funds collected from this tax are used for environmental and tourism-related projects in the Balearic Islands.

Always check with us for the exact amount, as rates can change and some exemptions may apply.

We provide bath and beach towels, as well as bed linen. There will be hair dryers in the bathrooms as well as some soap. But no shower gel or acconditioner.

Definetely! Nowadays the world is looking to protect and to better the environment. You can help us and also the planet by:

– Air conditioning. Setting a higher temperature, not opening the windows when it is open. And of course not using it when it’s not necessary (like during the day).

– Water use. Mallorca, as well as Spain mainland, suffers from water shortage. Having so much tourism, we ask you to really take care of the water usage and please spend more than necessary. 

– Towel and bed linen use. The more we have to wash, the more water needs to be used. Please try to reuse towels as much as possible! 

– Electricity use. Please don’t turn on more lights than needed, specially during the day. 

We believe that it is possible to enjoy a beautiful holiday and at the same time to have a good gesture to the environment. Thank you!